Privacy policy

This policy explains how Speakify Global Language Center (“Speakify”, “we”) collects and uses personal data when you use the Speakify learning platform at learn.speakify.ca, take the placement test, or buy a course or mock exam. We handle personal data in line with the Saudi Personal Data Protection Law (PDPL).

What we collect

• Account details: your name, email address, phone number, and password (stored only as a secure hash).
• Placement and goal information: education level, field of study, which exam you are preparing for, your target score, and when you need it.
• Learning activity: answers, scores, writing you submit, progress through lessons, and class attendance.
• Voice recordings: when you use speaking practice or the speaking part of a test, we record your answer so it can be transcribed and assessed.
• Payment information: payments are processed by Moyasar. We receive a payment reference and status; we never see or store your full card number.
• Technical data: a sign-in session cookie, a guest ID for the placement test, and your language preference stored in your browser.

How we use it

• To create your account, give you access to the courses you enrol in, and keep you signed in.
• To score your placement test and recommend a starting level or course.
• To give feedback on your work. Writing and speaking answers are scored with the help of AI and may be reviewed by a Speakify trainer.
• To process payments and send receipts, verification codes, and important account messages.
• To contact you about your results or study plan when you ask us to, including by WhatsApp.
• To keep the platform secure and to fix problems.

We do not sell your personal data.

Who we share it with

We use trusted service providers who process data on our behalf, only for the purposes above:

• Supabase — database and file storage
• Vercel — website hosting
• OpenAI — transcription of speaking answers and AI feedback on writing and speaking
• Moyasar — card payments
• Resend — account and verification emails
• Meta (WhatsApp) and Twilio — verification codes and messages you request

Some of these providers store or process data outside Saudi Arabia. Where that happens we rely on their contractual and security commitments to protect it.

How long we keep it

We keep your account and learning records while your account is active and for as long as needed to provide certificates, handle payments, and meet legal obligations. You can ask us to delete your account at any time (see below).

Your rights

You can ask to access, correct, or delete your personal data, ask for a copy of it, or withdraw consent to optional messages. Contact us using the details below and we will respond within the time the law requires.

Children

Courses for children are booked by a parent or guardian, who creates and manages the account on the child's behalf.

Contact

Email info@speakify.com or message us on WhatsApp (+966 55 079 2635). See also our terms of use.